Meet Our Team
You’re in good hands.
We’re Here to Help!
Feel free to reach out to us any time with questions or concerns about your health care and how we may be able to support you.
We are deeply experienced, well connected and committed to making sure patients and families who need professional Care Partners can access appropriate resources. If we can’t help you, it is likely we can refer you to other health care support options.
Karen Curtiss, BCPA
Board Certified Patient Advocate, Certified Patient Experience Coach
Author, Safe & Sound in the Hospital: Must-Have Checklists and Tools for Your Loved One’s Care
Co-Author, Safe & Sound Nursing Tools for Family Engagement in Patient-Centered Care
Founder, The Care Partner Project
Founder, Patient Safety Speaker Network for Community Health Care Education
- Brigham and Women’s Hospital, Department of Pharmacology Research, Harvard School of Medicine, 2015-2018
- American Sentinel University, Nursing Degree Program, 2012-18
- American Aademy of Pediatrics, Patient Safety Work Group, 2011-13
Co-Chair, Falls Prevention Work-Group, the Patient Safety Movement Foundation, 2017-2021
Speaker, Frequent presenter at medical conferences, 2012-present
Member, Health Professions Educators Summer Symposiium (annual), Dartmouth Institute, 2015-present
Gayle Byck, PhD, CSA, BCPA
Board Certified Patient Advocate, Certified Senior Advisor
Research Assistant Professor, Northwestern University, Feinberg School of Medicine
Senior Research Specialist, Universty of Illinois at Chicago, Dept. of Health Policy and Administration, and Department of Psychiatry
Deputy Director, University of Illinois at Chicago, Center for Strategic Planning and Communications on health workforce issues.
Research/Evaluation Specialist, American Academy of Pediatrics
PhD, School of Public Health/Health Policy and Administration
Professional Certificate, Consumer Health Advocacy, Center for Patient Partnerships, University of Wisconsin, Madison
CSA, Certified Senior Advisor
Member, Patient Safety Speaker Network for Community Education
Office Hours: 9am - 5pm
M - F, or by appointment
736 N. Western Avenue
Lake Forest, IL 60045
Health Advocate Code
How can we help you? We welcome your note.
PLEASE NOTE: We do not provide medical care. If you are experiencing a medical emergency, call your doctor or 911.